As they fulfill their job function and role responsibilities, the staff at Waypointe see themselves as daily role models for the participants and adhere to the following values:
- Integrity: Be honest with my words and actions – even when no one is looking or I won’t get caught
- Accountability: First hold myself accountable; after checking my motivation, hold others accountable
- Balance: Seek to find a healthy balance in relationships, work, and play
- Commitment: Don’t be afraid of commitments; experiment with making both big and small commitments to myself and to others each day
- Community: It’s important to see myself as part of something larger than myself, whether that’s Waypointe, my family, my town, or my social groups
- Ownership: Own my life, my successes, and my challenges; avoid blaming others
- Fun: Enjoy life, laugh, do fun stuff, and try new things
- Respect: Honor the differences in others; accept others as they are; focus on seeeing potential and greatness rather than weaknesses and annoyances in others
- Quality: Do my best in every situation and remember to be honest in my assessments of myself
Communication At Waypointe
The challenges of meaningful, timely communication both within the program and externally with family members, referral sources and treatment professionals at home are well known in the residential treatment field. At Waypointe, communication is a core competency for each and every staff member. This goes beyond the timely return of phone calls – we are concerned with both the quality of our communication and the timing.
The united team at Waypointe includes the staff at the residence, the staff at High Focus Centers, and the consultative or contracted staff who provide any special services. Team meetings are held weekly and attended by the participant, his family member(s), and his referral source (as appropriate) to review the status of the resident’s ITTP and his needs and progress.
Each participant has a case manager that is responsible for coordinating all information and communicating with the team, so that every member has access to any information they need to provide the best and most coordinated care possible.